Returns & Exchanges

At Luvme Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unaltered condition. Please ensure the lace remains uncut and the hair has not been chemically treated or styled to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account or contact our customer support team within 30 days of delivery to start your return process and receive a Return Authorization number.

• 2.
  Prepare the Package

  Carefully pack the unwashed and uncut wig in its original packaging, including all gifts, tags, and accessories that were included in your order.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable shipping service to send the package back to our designated fulfillment center.

• 4.
  Quality Inspection & Refund

  Once our beauty experts inspect the item to confirm its original condition, we will process your refund or exchange within 3-5 business days.